IT Manager

HCI Systems, a fast-growing leader in electrical, fire life safety, and low-voltage solutions across the U.S., is seeking an experienced IT Manager to oversee IT operations and strategy for our three business entities: HCI Systems, Control Systems Inc., and CMD Electric. This position requires a strategic IT professional with the ability to lead and support a team of technicians, providing support to over 1,000 users across remote offices nationwide. The ideal candidate will have a proven ability to manage complex IT environments in a fast-paced setting. This person will report to our IT Director.

• Oversee IT operations for three companies, supporting 1,000+ users across California and throughout the U.S.
• Lead and supervise a team of four support technicians, offering guidance, mentorship, and performance management.
• Develop and implement IT policies and procedures that align with the company’s and IT departments’ goals and objectives.
• Research and evaluate technologies, recommending tools and systems to enhance efficiency and performance.
• Utilize tools like N-able SolarWinds to monitor, secure, and manage IT networks.
• Manage and maintain switches, routers, and servers (Windows Server 2012/2019/2022/2025).
• Support and maintain end-user systems Windows 8/10/11
• Administer Office 365 and SharePoint environments ensuring optimal functionality.
• Manage remote access tools such as RDP, Citrix, and RemoteApp.
• Administer Power BI, SSRS, and SQL databases to support organizational data needs.
• Oversee and maintain ERP software administration, including IFS Cloud.
• Create forms and workflows in Office 365 for departmental needs.
• Oversee our access control, camera systems and security systems of all office locations.
• Manage software licensing and negotiate vendor contracts.
• Standardize IT equipment and processes across the organization for efficiency and cost-effectiveness.
• Collaborate with vendors to align IT purchases and contracts with organizational needs.
• Manage and optimize phone systems and related technologies.
• Partner with senior management to meet IT project tasks and deadlines.
• Rare, occasional travel to offices within California or out of state as needed for emergency operations and support.
• Recruit, train, supervise, and evaluate staff, while providing professional development opportunities to build a skilled and efficient team.

• Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Minimum of 8 years of IT management experience in multi-site environments.
• Certifications in Cisco, CompTIA, AWS, Microsoft 365/Windows Server/Azure preferred.
• Proficient with network management tools such as N-able SolarWinds.
• Experience with remote access tools such as RDP, Citrix, and RemoteApp.
• Expertise in managing network hardware, servers, and end-user systems.
• Hands-on experience with Office 365 administration, ERP systems, and IT standardization practices.
• Experience with administering Power BI, SSRS, and SQL databases to support organizational data needs.
• Strategic mindset with the ability to align IT initiatives with business goals.
• Strong leadership abilities with experience in managing and developing IT teams.
• Excellent organizational, project management, and communication skills.
• Excellent vendor management skills, including negotiation and contract oversight.
• Ability to manage multiple priorities and thrive in a fast-paced environment.
• Knowledge of security systems and CCTV systems is a plus.

Why Join Us?

• Unlimited Growth – Our expanding product lines and markets drive consistent double-digit growth, creating ongoing opportunities for advancement.
• Comprehensive Benefits – Enjoy 401(k) with matching, reduced-cost medical, dental, and vision insurance, plus flexible spending accounts. Additional voluntary benefits include life insurance, disability, and accident coverage.
• Paid Time Off – Recharge with paid holidays and our PTO plan
• Weekly Pay – Get paid every Friday.
• Employee Perks – From appreciation events and department outings to wellness programs and pet insurance, we invest in our team’s well-being.

Equal Employment Opportunity 

HCI is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms and conditions of employment based upon actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (“Protected Classifications”). When legally required, HCI will reasonably accommodate employees and applicants with disabilities, if the person is otherwise qualified to perform all the essential functions of the position safely and competently.